Our Blog
News, Insights, editorial and comments on hot topics relating to Strategic Partnerships
How Can We Demystify the Digital Future for Our Organisation and Make It Relevant and Meaningful?
Strategy Management
Image courtesy of JMortonPhoto.com & OtoGodfrey.com Quite often, organisations are reactive rather than proactive. We find it difficult to plan even six months into the future, yet find ourselves ill-equipped for sudden changes when they do occur. To answer this question, we need to have clear outcomes that reflect the values of our customers – That's done through Value Management. Secondly, as part of our innovation practice, we can test different digital products and services to see if they fulfil…
What Does the Customer Want and How Does Digital Help?
Value Management
Answers to this question can be expressed as customer values and outcomes. Value Management is the “shepherd” which keeps activity and focus on those outcomes. This doesn't just mean operations and project activities but also continuously improving the way we work as we go, adopting lessons learnt. By taking our customers' values into account, we can improve where we put our focus and how we allocate our resources to bridge the gap between expectations and outcomes. Essentially, we can direct…
