Developing the BRM Maturity Model for the British Council
Strategic IT Partner* Forum November
As well as sharing, we’d like to explore with the audience how to improve the maturity model. How to further develop supporting KPIs, hear from others how they measure improvement, as well as imagining what it would it feel like to be operating at a higher level. Are there teams who feel they are performing at this level and what can we all learn from them.
Deborah has 25 years public sector experience ranging from Programme Management to Business Analysis. She left the Department for Education in 2013 as Head of Business Relationship Management after establishing a team of 7 BRMs and 6 Business Analysts.
Richard is a Business Partner for Global Information Services (GIS) at the British Council. He has worked in business facing IT roles for almost 20 years, the last 5 as a Business Relationship Manager. Richard is responsible for enabling strategic relationships with the English Teaching and Exams business units.
The British Council is the UK’s international organisation for cultural relations and educational opportunities.
49 minutes 12 seconds
Getting Started - Longford Suite 1