The Strategic IT Partner Goal
The goal of Strategic IT Partner is achieved when an enabling technology function has common business goals with the another organisation unit such as Sales or Supply Chain. They agree long term plans with business colleagues, share the responsibility for delivering cutting edge capabilities that deliver real business value. They spend a significant amount of thier time finding new innovative opportunities and focusing on the future direction of the company. This goal is best achieved through enabling the role of Business Relationship Management.
WHAT IS A BUSINESS RELATIONSHIP MANAGER?
A Business Relationship Manager (BRM) is a role that serves as the strategic interface between a Provider (eg. IT function) and one or more Business Partners to stimulate, reveal and shape business demand for the Provider’s products and services and ensure that the potential business value from those products and services is captured, realised, optimised and recognised.
An effective Business Relationship Manager contributes to the business leadership team by actively engaging with the business to discuss strategic direction and works to identify ways for the provider to support and advance the business' objectives. In addition, the relationship manager helps translate the demand into supply by partnering with appropriate supply resources to create project and program charters; programs managing business process change; ensuring training needs are fully met; and monitoring provider Business Partner satisfaction and facilitate continuous process improvement in the improvement of the Provider Business Partner experience.
Source:BRM Institute, wiki
Learn more about BRM
Your JourneyUnderstand the different stages of the 'BRM Journey' and decide where your organisation might be on the way to developing an effective Business Relationship Management capability. Where are you on the BRM Journey?>
Reconnaissance for IT
Reconnaissance for IT is our unique, tactical framework and describes how we work. Learn more about our approach and how we use Reconnaissance for IT to diagnose exactly what is required to help move you along the BRM Journey >
How could effective Business Relationship Management save you money, increase the value of your business opportunities and reduce your exposure to risk?