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News, Insights, editorial and comments on hot topics relating to Strategic Partnering

The Role of the IT Business Partner in Organisational Change

Change: Are we ready?

Baxter Thompson Ltd, Jon Baxter
January 2017

In business, organisational change is inevitable. An organisation has to adapt to changing demands – of the customer and the market, of technology, and of the wider environment. With changing demands, it’s the organisations that can keep up with that change that survive, whilst the others fall behind and eventually by the wayside An effective IT Business Partner can identify the organisational change that is needed to keep the company one step ahead. What an IT Business Partner is good…

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What is Shadow IT?

How does Shadow IT impact on Organisational Efficiency?

Baxter Thompson Ltd, Jon Baxter
January 2017

The rise of SaaS (Software as a service) applications over the last few years has opened up opportunities, and created challenges for anyone in the business of managing organisations of all sizes. While SaaS has enabled smaller businesses to scale up quickly and cheaply, widespread use of SaaS within larger organisations can create headaches for IT departments, and senior managers trying to get their individual teams as effective as possible on their allocated budgets. Where IT management has not been…

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Managing Difficult People

Business Relationship Management

Baxter Thompson Ltd, Jon Baxter
October 2016

This post is an aide-memoire for Business Relationship Managers to help identify the key styles of engagement with Business stakeholders . It is last in a series of posts on how to influence others. In our last post we explored the various styles of engagement used in negotiations and sales interactions, and how we can recognize and utilize those to our advantage. Let's now move on to a topic that we will all inevitably encounter: managing challenging people. The key…

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The [email protected] Business Simulation Game

Business Relationship Management

Baxter Thompson Ltd, Jon Baxter
October 2016

This article is the second part of two that discusses the outcomes of the BRMIConnect,written by Paul Wilkinson, owner and director of Gamingworks, a Baxter Thompson Partner who licences the "Grab-a-Pizza" Business / IT simulation. ‘This was incredible….’, ‘I am so pleased I attended this session…..’ , ‘ I have to do this exercise with our key stakeholders….’, ‘….this clearly shows we have a long, hard, rocky road ahead of us if we want to be seen as a strategic…

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Taking Business Partnering to The Next Level

Business Relationship Management

Baxter Thompson Ltd, Jon Baxter
October 2016

The BRMIConnect conference in Amsterdam was the 4th and final international BRM conference in 2016. This article is the first part of two that discusses the outcomes of the BRMIConnect,written by Paul Wilkinson, owner and director of Gamingworks, a Baxter Thompson Partner who licences the "Grab-a-Pizza" Business / IT simulation. The conference kicked-off, in my mind, with a refreshing approach of actually asking the audience what they wanted to learn in the conference so that the speakers could align their…

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Adopting Different Styles of Engagement

Business Relationship Management

Baxter Thompson Ltd, Jon Baxter
October 2016

This post is an aide-memoire for Business Relationship Managers to help identify the key styles of engagement with Business stakeholders . It is part of a series of posts on how to influence others. In our last post we discussed negotation techniques and how to utilize them, let’s further hone our skills by exploring and adopting different styles of engagement. It's important to recognize and master the different styles of engaging in order to achieve our ultimate goal of influencing…

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