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News, Insights, editorial and comments on hot topics relating to Strategic Partnerships

The Vocabulary of IT Business Partnering

Business Relationship Management

Baxter Thompson Ltd, Jon Baxter
September 2016   1 comment

I come away from reading various consulting surveys that one of the key messages is that: IT stakeholders should partner strategically with Business stakeholders more. This is an easy itch to scratch and something that I have responded to my company's offer of services. However this thinking panders to stereotype roles and ways of (not) engaging. Is the paradigm so simple? Business stakeholders accuse IT stakeholders of not engaging, or the efforts to engage are not credible. IT stakeholders have…

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Conflict Management Skills

Business Relationship Management

Baxter Thompson Ltd, Jon Baxter
September 2016

This post is an aide-memoire for Business Relationship Managers to help manage conflict with Business stakeholders . It is part of a series of posts on how to influence others. Now we’re comfortable with the crucial selling skills needed for influence, but what if our interactions don’t go as planned? There are five strategies to dealing with conflict, each of which have merit - this can vary depending on the context in a given situation. Your preference can be determined…

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